John Pease Motors takes customer service into the 21st Century with Call Zebra

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Published: 17.07.2009
Category: General

Call Zebra’s U&I scheme keeps on going from strength to strength as it announced today that John Pease Motors group was the latest vehicle body repairer to sign up for its range of innovative customer services. The firm will now be able to offer an increased range of services that include a 24-hour accident helpline, car hire and access to full, professional legal advice.

Call Zebra’s U&I scheme keeps on going from strength to strength as it announced today that John Pease Motors group was the latest vehicle body repairer to sign up for its range of innovative customer services.

The firm will now be able to offer an increased range of services that include a 24-hour accident helpline, car hire and access to full, professional legal advice.

Jon Metz, John Pease Renault’s Service and Body-shop manager revealed: “As a company, we have always been heavily focused on delivering first class customer services, and are always looking at ways in which we can strengthen that area of our business.

“By joining the U&I network, we have access to unrivalled levels of professional services that we can integrate instantly into our company, making it both faster and easier for motorists to get their vehicles back on the road.”

Having been established for over 30 years, John Pease Motors first started off selling and repairing motorcycles, before moving on to specialise in cars. It now operates a range of sites, revolving around Mazda, Suzuki, Renault and Peugeot dealerships and service centres, altogether employing over 200 people.

Darren Gilling, managing director of Call Zebra, the north-west which created the U&I network, added: “John Pease Motors is the latest vehicle repairers to join the U&I network, and this only services to demonstrate just how successful this scheme has become.

“Together with our other partners, we are changing the way accident management is seen in this country.”

U&I is a sustainable scheme which enables bodyshops to deliver a swifter, more comprehensive range of accident repair services, without the bulk of the associated overheads and streams of administration.