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Here's how it works
in black and white

If you are involved in a vehicle collision, it's usual practice to leave everything in the hands of the insurance companies. Now, there's an easier and less time-consuming way to sort out your claim and get straight back on the road.

Help is just one phone call away

Unlike some companies that deal solely with non-fault claims, Call Zebra provides a comprehensive collision management service regardless of blame. From roadside assistance and recovery of your vehicle, to providing a replacement and arranging repairs, we'll get you up and running as quickly as possible. You don't even have to ring your insurance company – we'll take care of that too.

And how much does all this service cost? It’s FREE. That’s because we recoup our costs directly from the insurance companies.

We promise...
You'll always have a replacement vehicle^
(because we don't want to leave you stranded)

Being without a vehicle can have a huge impact on your day-to-day life. So even if the vehicle collision is your fault, we aim to get a replacement to you within 24 hours of you contacting us. And if the incident isn't your fault, you'll receive a like-for-like vehicle as standard.

We'll liaise with insurance companies on your behalf
(because we don't see why you should have the hassle)

Just one call and we'll manage all aspects of your claim, including helping with the reams of paperwork that are usually involved. We'll even call your insurer and speak to them on your behalf. And if your insurance company does contact you while we're handling your claim, just point them in our direction.

Please note: If your policy holds a contractual clause which states that you must go through your insurer, then for this to apply it must have been made clear to you from the outset of your contract. However, should this be the case, just let us know and we can manage this for you. If you are in doubt about any aspect of your policy, call our expert team on 0800 787 9001.

We'll have your vehicle repaired in under 10 days*
(because we know how you hate to be without it)

Insurance companies often try to encourage customers to use their approved repairers in order to keep their own costs down. This can often result in vehicles having to travel long distances, which in a lot of cases, causes major delays in work being completed.

At Call Zebra, we believe that you should have a choice. We use an approved network of bodyshops based all around the UK, which means we can move quickly to recover and repair your vehicle without any unnecessary hold-ups. You can even select your own Call Zebra local accident repair specialist if you wish. After all, it's your vehicle and you should have a say in where it's repaired.

We'll always keep you fully updated
(because it's frustrating if you don't know what's going on)

With Call Zebra you'll never be left in the dark. You'll receive regular updates on the progress of your claim and we'll always provide you with a breakdown of all proposed work and how long it will take. You can even track your claim online. However, if you do wish to hear a friendly voice, our experts are always on hand to help. Just call 0800 787 9001.

We're here for you 24/7
(because you never know when you might need us)

We're not just on hand in the event of a vehicle collision. We're also on call to help with every aspect of your claim. And that includes taking care of any paperwork and offering expert and un-biased legal advice.

Our expert in-house legal teams can assist with the recovery of any losses, such as loss of earnings or damage to personal possessions. Claims can often be unnecessarily complicated and we see it as our job to keep things simple for our members.

You'll have a lifetime guarantee on all repairs**
(so you have extra peace of mind)

Our dedicated network of Call Zebra accident repair specialists carry out all work to the highest standards. They only ever use original manufacturers' parts, so you can be sure that your warranty is always protected. It's also good to know that all work carries a lifetime guarantee, which is fully supported and recognised by the Call Zebra network of repairers.

^Subject to availability. *In 95% of all cases. **Please refer to our full terms and conditions.

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