Your rights

Insurance companies arrange accident repairs to keep their costs down and in some cases may try and coerce you into using one of their own repairers to cut costs. These repairers may not be local to you and your vehicle could in some cases travel long distances to reach the approved bodyshop. This can cause major delays and result in your vehicle being in for repair for far longer than needed.

So remember – it is your vehicle - and you can choose where you have it repaired.

With Call Zebra you don’t have to compromise on your vehicle repair.

Select a bodyshop of your choice from the Call Zebra network and experience a personalised service from a local accident repair specialist.

Our dedicated network carry out repairs to the highest standard and only use original manufacturers parts, so your manufacturers warranty will remain intact. All work carries a comprehensive guarantee and fully supported by our network repairers.

Call Zebra will manage all aspects if your claim - we will even call your insurer and speak to them on your behalf.

If your policy holds a contractual clause that you must go where you are told it is essential, for this to apply, it must have been made very clear to you at the outset of the insurance contract.

If you are in doubt about any aspect of your policy please call our expert team for advice on 0800 787 9001.